A conference call lets you remain at your desk rather than trek off down the hall–or across the country–to a meeting. It also provides a great opportunity to get the opinions and concerns of the entire team heard as long as it doesn’t disintegrate into a wasteland of wandering discourse. Investing some time and effort up front will ensure that the call works for everyone.

1.  Volunteer to set up the call so you can assume the role of moderator. Confirm that everyone has both the dial-in and conference code numbers, as well as the correct time for their zone.  

2.  Poll the other participants in advance as to the items they want covered in the call. Develop a written agenda with a specific time allotment for each agenda item. Better yet, e-mail the agenda to all parties before the call.  

3.  Take charge of gathering and disseminating the printed background material, numbering pages clearly and prominently. Nothing creates conference-call chaos faster than a chorus of “Where are we?” or “I don’t seem to have that chart.”  

4.  Refuse to discuss major agenda items until everyone is on the line. Bringing latecomers up to speed on important issues wastes time and irritates those who were prompt.  

5.  Monitor the clock closely. Be prepared to intervene with “Excuse me, we have to move on–we’ve run out of time for this topic” or “Let’s discuss this topic at another time and report back to the group.” Stay polite but firm throughout.  

6.  End the call with a synopsis of conclusions reached and future actions required. Send out a written summary of these conclusions and action items to all participants promptly.    

Overall Tips:Use a handheld phone on a land line rather than a cellular phone or speakerphone. Your voice will be clearer, with minimal background noise. Use an office where you can close the door to further reduce noise.   If more than two other people are participating in the call, keep a written list of names beside your phone so you can be sure you are getting everyone’s input.    

Tips from eHow Users: Focus by eHow Friend
Do not do anything else but participate on the conference call. Answering e-mails, reading papers, etc., are counter-productive to the purpose of the call. And since many people forget to mute their phones, the noises you make will distract from the meeting.